- How does receiving work?
- You list us as the ship-to address on your purchase orders. We accept the freight, unpack it, inspect and photograph every piece, then log it to your client and project. You get a report, and the goods wait here until install day.
- How is storage billed?
- By the space you actually use, monthly, with no annual commitment. Small project storage is billed per item or per pallet; larger programs are quoted by rack or floor space.
- What happens if something arrives damaged?
- We photograph the carton and the piece, note the damage in detail, and get it to you the same business day with the carrier paperwork you need to file a claim. Nothing damaged goes to a client site unless you tell us to.
- Do you assemble and repair furniture?
- Yes. We assemble casegoods, beds, tables and sectionals in the warehouse, and handle light touch-ups so small blemishes don't reach your client.
- What are your receiving hours?
- Monday through Friday, 8:00 to 3:00, with after-hours receiving available by appointment. Deliveries and will-call pickups are scheduled in advance.
- Can you unload shipping containers?
- Yes. Our dock is high and container capable. Send us the ETA and packing list and we'll schedule the devan, palletize, and piece-count against your manifest.
- How far do you deliver?
- Weekly routes across Central Oregon, scheduled runs to Portland and the Puget Sound, and outbound LTL or crated freight nationwide.
- Do you work with homeowners, or only trade?
- Our programs are built for interior designers, studios, importers and showrooms. We do take on private projects case by case. Ask us.
- How long can you hold a project?
- As long as you need. Some projects sit for a week, others for the better part of a year while a build finishes.
- Do I get an inventory report?
- Yes. Counts, photos and locations, organized by client and project, sent on the cadence you prefer.